So far, this week is on my last nerve. But I do have to tell one story about people actually doing their jobs and how much I appreciate them.
Last week, I ordered some of Maggie’s prescription food that has to be vet-approved each time it’s shipped. Then over the weekend I got a series of emails stating that the dog food company had reached out to my vet multiple times and could not get a response. They warned me I had 48 hours to resolve him or
my dog would starve they would cancel the order.
And all this happened over the weekend when there was literally nothing I could do about it.
Fortunately I had an appointment for Maggie Monday morning. I told the two amazing women at the front desk what was happening. They were able to show me a copy of the FAX they’d sent the Friday morning approving the food. But they didn’t stop there. They called the place, and proved that they had indeed sent the FAX, which resulted in Maggie’s food being shipped overnight.
I was AMAZED and very grateful.
So while this and last week have had some significant problems, this one issue was resolved within a half hour by two women ready and willing to do not only their jobs, but also the job of the people who didn’t put her food order through!
Also Maggie made a new from named Goose. He’s the office cat — he’s gray, about her size and very low key and cool. Maggie was pretty proud of herself!
How’s your Wednesday going?